Fastag Online Form FAQ’s Document Required, Fees, Online Recharge NPCI Cashback Fastag Customer Care

Since government is about to make the use of Fastag mandatory from 01 December 2019. You can fill Fastag Online Form and can get handsome cashback using NPCI Scheme. NETC stands for National Electronic Toll Collection. Apart from Apply Fastag Online, you can also Download Fastag application form pdf. Moreover, Fastag Customer Care Toll Free Number, email id is also available in case of any problem.

As per the FASTag Latest News, the last date is extended to 15 December, 2019 (Sunday).

Read the FASTag FAQ’s Section for quick and precise information in a nutshell. MoRTH is making Fastag available Free till 01 December 2019. Please read the Fastag latest news update section.

Before proceeding further, please know a little details about Fastag working. Some details including

  • What is Fastag?
  • How it Works?
  • How to get a Fastag on my car?
  • Document Required for getting Fastag
  • Fees and Cost of Fastag
  • Online Recharge Fastag
  • Fastag Customer Care etc.

Are available to read.

Fastag Latest News Update

As per the Fastag Latest News, Government is distributing Free Fastag till 01 December 2019. Ministry of Road Transport and Highways (MoRTH) will bear the security amount Rs. 150/-. Those who will not apply fastag on their vehicles will have to pay double toll tax after the deadline. Here is the official news of 22 Nov. 2019.

Free Fastag Latest News Update

Fastag Online Form

Before applying for Fastag Online Form, please gather the documents required. Direct links of all the banks providing Online Fastag are available here. Documents Requirement list is as follows.

  • Registration Certificate (RC) of Vehicle
  • Owner Passport Size Photo
  • KYC Documents (Individual/ Corporate)
    • Individual KYC Documents Any one (DL/ PAN Card/ Passport/ Voter ID/ Aadhar Card)

You can also get the Fastag on your car from any Fastag Active Toll Plaza (ATP). Please read NHAI Fastag ATP LIST.

Apply Online Fastag installation on your vehicle through any of the below given banks.

Fastag Online Form ICICI BankPaytm Payments Bank Online Fastag
Apply Online Fastag Installation (Click on Any Bank)

Fastag Customer Care Complaint

In case of Fastag Complaint, you can contact the dedicated Fastag Customer Care of all banks available here. However, Ministry of Road Transport & Highways (MoRTH), NHAI, IHMCL Fastag Helpline Toll Free Number 1033. Common problems includes

  • Tag Balcklist Problem
  • Plaza not accepting Fastag
  • Toll Plaza not issuing Monthly Pass
  • Payment Failure
  • Wrong Amount Deduction
  • Unable to Read Tag
  • Tag Recharged But Amount Not Showing
  • Fastag Lost etc.

Here is the complete list of Fastag Customer Care Bank wise Number.

Bank NameFastag Customer Care Toll Free
ICICI Bank1860 210 0104
Paytm Payments Bank1800 102 6480
Axis Bank1800 103 5577
IDFC Bank1800 266 9970
SBI1800 110 018
Equitas Small Finance Bank1800 419 1996
HDFC Bank1800 120 1243
Syndicate Bank1800 425 0585
Karur Vysya Bank1800 102 1916
Punjab National Bank (PNB)1800 419 6610
Saraswat Bank1800 22 9999
Federal Bank1800 420 1199
South Indian Bank1800 425 1809

Online Recharge Fastag

You can Online Recharge Fastag before leaving for the journey. Almost all the banks are providing Fastag Recharge Facility. Here are the direct Fastag Recharge links bank wise.

SBI Fastag Online RechargeRecharge Now
ICICI Bank Fastag Online RechargeRecharge Now
Axis Bank Online Fastag RechargeRecharge Now
IDFC Fastag Online RechargeRecharge Now
Equitas Online Fastag RechargeRecharge Now
HDFC Bank Fastag Online RechargeRecharge Now
KVB Online Fastag RechargeRecharge Now
Paytm Fastag Online RechargeRecharge Now
South Indian Bank Fastag Online RechargeRecharge Now
PNB Fastag Online RechargeRecharge Now
Federal Bank Online Fastag RechargeRecharge Now
Fastag Online Recharge Syndicate BankRecharge Now
Saraswat Bank Online Fastag RechargeRecharge Now

In case of any problem with the recharges, you can contact bank wise fastag customer care toll free number. Also as per the NPCI policy, a cashback of 2.5% will be given to some users as per rules.

Fastag Installation Fees and Cost

Fastag Installation Fees includes One Time Tag Deposit and Minimum Threshold Amount. Depending upon the type of vehicle, here is the list of vehicles along with Tag deposit and minimum threshold. One Time Tag Deposit money is also known as Security Deposit.

Here are some Frequently Asked Questions (FAQ’s) regarding FASTag implementation. After seeing the number of vehicles requiring the tags, Govt is providing them Free Fastags till 01 dec. 2019. Please read the FASTag FAQ’s.


1) What is Fastag?

It is a simple, auto-scan, and re-loadable tag which enables automatic deduction of toll charges. By using Fastag you don’t have to stop and pay toll but simply have to pass under the scanner. This saves a lot of fuel and time of the passengers.

How Fastag Works
How Fastag Works

2) How to get a Fastag on my car?

To get a fastag on your car please read the process available here to read. You can fill Fastag Online Application Form. Also you can download Fastag form. Furthermore, you can get Fastag from Toll Plaza itself.

FASTag is Free?

Yes, till 01 December 2019, Fastag is free as the security cost of Rs.150/- will not be applicable.

4) Where i can get the Free Fastag?

Free fastag is available on all Toll Plaza and NHAI (National Highways Authority of India) counter.

5) Can i fill Fastag Online form?

Yes, you can apply for FASTag using online form. Direct bank links are available in the below section.

6) Do i need to get a new FASTag after money get used?

No, you can recharge your existing FASTag online or offline. Recharge FASTag instructions are available below.

7) What will happen if i do not apply FASTag till 01 dec.?

Well, you will be paying double toll tax in cash after 01 dec. 2019.

FASTag Document Requirement

Following is the document requirement list

  • Basic details of vehicle and owner
  • Copy of registration certificate (RC) of the vehicle
  • Owner’s Id proof

9) Can i get FASTag monthly pass?

Yes, as per the latest guidelines of NHAI you can get the monthly Fastag Pass for your vehicle of any Toll Plaza. You can select the toll plaza and after entering Tag Id/ Vehicle Number get your monthly FASTag pass. Apply Now (Monthly Pass Toll Plaza Wise)

10) Which vehicles are eligible for getting FASTag?

Category of vehicles includes all private, commercial, LMV and HMV must get the FASTag to avoid extra toll charges. Exemption for 2-wheelers.

11) Previously toll exempted vehicles also need to apply FASTag?

No, exempted category of vehicles can still pass through toll plaza without paying any tax example Ambulance etc.

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